SUSTAINABILITY GOALS

The main goal of our hotels is to provide the highest quality of service by prioritizing guest satisfaction above all else, together with all our employees. In line with this goal:

Legal Requirements

Our business has adopted the principle of complying with legal requirements in all product and service processes.

Employee Safety and Investment in People

Our staff are our most valuable asset. All our processes are continuously improved and the latest technologies are followed to minimize risks that could endanger the health and safety of our employees and business partners, and to prevent occupational accidents. The training of our employees, the protection of human rights, and the enjoyment of equal rights regardless of religion, language, or race are our indispensable principles.

Guest Satisfaction – Guest Safety – Guest Orientation

Our guests are the reason for our existence. It is our priority to monitor all guest complaints from every source, resolve them, and inform our guests about the process, turning complaints into opportunities for improvement.

Respect for the Environment and Natural Resources

Using our natural resources in the most efficient way, preventing environmental pollution, protecting nature, reducing waste, ensuring recycling, or rendering it harmless are among our main objectives.

Energy Conservation

Our business has adopted the principle of using energy resources in the most efficient way and ensuring continuous improvement in energy efficiency.

Food Safety – Hygiene

To provide quality products that comply with food safety principles, we implement and continuously improve the food safety system throughout the food chain, keeping hygiene standards at the forefront across all hotels.

Our Investors and Business Partners

We strive to provide a peaceful and safe working environment for our employees, and by understanding the expectations and needs of our investors and business partners who share the same goals, we aim to provide better service than our competitors at the most appropriate cost.

Support for Local Economy and Sustainable Procurement Practices

We are aware of our contribution to the local economy; therefore, the majority of our suppliers and raw materials are local. For sustainable tourism, we purchase environmentally friendly products that produce less energy use, less water consumption, and less waste. Guided by these principles, our hotels, which compete in national and international markets, show the determination, continuous development, and resource allocation required to always be leaders.

Prevention of Child Exploitation and Abuse

We believe that everyone has a responsibility to protect children. We recognize that the welfare of children and their protection from all kinds of harm are extremely important, and that it is our fundamental duty to ensure that all children we are involved with are protected from physical and mental abuse. Guided by these principles, our hotels, which compete in national and international markets, show the determination, continuous development, and resource allocation required to always be leaders.

Global Respect

To be respected worldwide, we show respect for the environment and the planet. Without compromising the comfort of our guests, our business aims to control the use of water, electricity, energy, chemicals, and solid waste, and to minimize any potential damage to the environment and natural resources. In line with sustainable tourism principles, the measures we take reduce the use of natural resources, minimize and, if possible, eliminate the damage to soil, water, and air, while continuously updating our practices.